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Shop TrendTex & Earn Rewards FAQ's

Welcome to our TrendTex Partnership Reward Program

Troll Brothers Quilt Designs firmly believes that not only have we entered into a partnership with TrendTex, but you the customer/quilty friend play a vital part. That is why I am happy to announce our TrendTex Partnership Reward Program which gives back to you each quarter, for your purchases when you use our unique shop code. 

Please read the below FAQ's for any questions you may have and feel free to email us with any further questions at info@trollbrothersquiltdesigns.com

How do I earn gift certificates to spend in your shop?

Simply visit shop.TrendTexFabrics.com and complete an order by using our unique shop code TRO010 or by searching for our shop in the list at the checkout process.

What will I earn by using your shop code?

By using our shop code, you will receive 5% of your total purchases, excluding taxes and shipping, in gift certificates redeemable in our shop.

How do I earn rewards?

Simply visit the shop.trendtexfabrics.com, place an order and receive 5% of your total sales, excluding shipping and taxes.

How will I receive my rewards?

Your rewards will be paid out in gift certificates that will come in a gift card via email. We will be paying out our rewards every three months. 

Our payout schedule for Gift Certificates will be as follows. 

Purchases from January 1st to March 31st will be sent out by April 15th. 

Purchases from April 1st to June 30th will be sent out by July 15th.

Purchases from July 1st to September 30th will be sent out by October 15th. 

Purchases from October 1st to December 31st will be sent out by January 15th.

Will my rewards expire?

Yes your rewards will expire. You will only have 90 days to use your bonus rewards from the day they were issued. Once they expire, we will not be issuing new gift certificates for any unused rewards. We do suggest you use your gift certificate sooner than later, so it doesn't become unused.

Can I trade my points for cash?

How much we would love to payout in cash, this is not an option for us at this time or in the foreseeable future. 

How much do I have to spend on the TrendTex Retail Website to earn my 5%?

You can spend as little or as much as you wish. We have no limits and all eligible transactions will qualify.

Are my gift cards transferrable?

Unfortunately your gift cards are not transferrable, however should you wish to purchase items for a friend we are more than happy to ship it to the address that you have entered in on your order. 

Can you replace lost or deleted gift certificates?

Once a gift certificate has been issued in our system, we are unable to resend it. We suggest that you place it in a special folder for safe keeping, or redeem it immediately. 

What items can I redeem my gift certificates for?

Most of our items are available to be purchased with your gift certificates with the exception of a few items.

What items are excluded from being purchased with the gift certificates?

You are not able redeem your gift certificates for:

  • All Juki sewing machines (this includes sergers & coverstitch machines and any other Juki machines not listed here) 
  • All Juki parts and accessories
  • Full rolls of batting
  • All special orders
  • All Merchand & Mills products

I have purchased in stock items along with one of the above mentioned products on my order. What will happen with my order?

Each order will be assessed individually. Your order of in stock items must be greater than the amount of the gift certificate you are redeeming, not including the total of the above items. If there is a discrepancy, we will send you and email to discuss the order. 

How will you know how much I have spent?

At the end of each month TrendTex provides us with a detailed summary of customers who have used our unique code. By using our unique code, you are giving us permission to email your your gift certificate each quarter.

What happens if TrendTex closes its retail website?

Unfortunately our reward program will then end, but we are always thinking of new and creative ways to reward our customers. It just needs to be the right fit for our shop. 

Troll Brothers Quilt Designs respects your personal information and will not share it with any outside third parties.

We will not sign you up to receive our emails unless you have consented by sending us an email requesting this, or have signed up on our website yourself.

Your privacy is very important to us. 

 

Thank you and happy shopping!

Stacie

@trollbrothersquitlmama